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There are many ways to get people to work together. Our technique is to use Magical Innovation to provide your group with a clear understanding of the way your team makes decisions and takes actions.

To achieve this we undertake a systematic research based evaluation of your team members and team goals and work with you to produce clearly stated training objectives.

We design and deliver bespoke training programmes ranging from a single half hour motivational speech to a three day team event. From individual coaching to large courses aimed at entire companies, we always start the same way... by identifying your aspirations, objectives and goals.

There are no group hugs! But based on the tested principles of Emotional Intelligence we do believe in providing proven strategies for improving personal effectiveness, team problem solving and team thinking.

Magic Management deliver strategies for effective communication, that essential ingredient of any successful team, and guarantee you immediate, long lasting and measurable results.




Why we showed the teams within a company how to help each other by helping themselves
 

Map

A major UK distribution company had defined the objectives for its proposed Team Training as follows:
• Motivate staff to act as a single team
• Change the perceptions and definition of 'the team'
• Redesign their telesales induction course
• Give 'ownership' by coaching managers to train staff in the new course

Audit

Our client had identified that a 'healthy competitive spirit' existed among their call centre staff and they wished to maintain the positive benefits that resulted. At the same time, they needed to address a bi-product of this competitiveness which was that, while the staff were operating effectively within their geographic teams, they were doing so independently of other teams. By not sharing information across teams, staff were being forced to 'reinvent the wheel' and valuable ideas were not being maximised.

Gameplan

Magical Innovation showed that it is often easier for individuals to see personal, as opposed to third party, benefits.

Individual geographic teams would therefore be asked to identify ways in which the other teams could help them to work more efficiently.

Implementation

Having come up with a range of ideas, staff met at a series of short workshops to discuss the benefits of these strategies both to the individual teams and to the company as a whole. The teams worked together to produce new guidelines for sharing information throughout the company.

Calibration & Conclusion

The project resulted in staff independently persuading and coaching managers to redesign their own monthly meeting so that any recent lessons learned could be shared in a more effective way. (You might want to read that again!)

Some members of each team were moved temporarily to other teams to test their plans.

Feedback from staff with direct involvement in the project included the comment, "Whoever said that change has to come 'from the top' was wrong!"

The Day of Secrets was designed by Magic Management as a unique and cost effective option for a company fun day which trains and motivates your staff by breaking down barriers often found in the work environment.

Top secret documents invite your trainee agents to attend our secret countryside headquarters and a secure phone line (accessed by a secret password) provides pre-event information and briefing notes.

Before the day, our consultants work with senior management to identify message 'content' based on challenges and targets specific to your organisation. We then devise practical strategies and exercises to help you meet and beat your team goals.

On arrival at our HQ, team agents undergo security screening and are issued with their field kit before gaining access to the base.
 

During an action packed day, the tailor made 'content' is presented in a combination of mental and physical (not too physical!) challenges that encourage teamwork, foster co-operation and generate enthusiasm.

After the event each graduate agent is issued with a CD-ROM featuring key messages of the day and a video of the day's activities.

• Improve Communication and Teamwork
• Learn the Top Secrets of Success
• Transform your Team
• Achieve your Goals

The Day of Secrets is a fun and memorable activity that produces performance results, empowers individuals and strengthens team spirit.